Shipping policy

Onboarding Policy

Once you successfully enroll in one of our programs, our onboarding process begins to ensure a smooth and hassle-free learning experience. To help us get you started, we request you to provide accurate and valid details during registration, including your full name, email address, and phone number.

After enrollment, our onboarding team will reach out to you within 24–48 hours via email, phone, or WhatsApp to guide you through the next steps. This includes access to your learning platform, class schedules (if applicable), course resources, and important instructions related to your program.

Learners are requested to regularly check their registered email (including spam or promotions folders) and remain reachable on the provided contact number to avoid any delays in onboarding. In case you do not receive communication within the mentioned timeframe, you may contact our support team for assistance.

Please note that onboarding timelines may vary slightly during weekends, holidays, or peak enrollment periods. Our team is always committed to supporting you and ensuring that your learning journey starts smoothly and confidently.